About me
I am a designer who loves sinking my teeth into complex end-to-end experiences and creating seamless solutions through service and product design. I am also very passionate about leading community engagements to further design practices within organizations.
Through several projects, I have applied UX & UI design, service design, and user research practices to resolve both client and internal needs that resulted in measurable impact.
In addition to projects, I have been involved in several initiatives at work including workshop facilitation, school engagements, mentorship opportunities, and leading community efforts through guilds and education programs.
In my free time, I travel, read fiction, doodle, enjoy walks on Chicago's 606 trail, attend concerts, tend to my indoor plants, and watch horror movies.
Work
Feb 2022 - Oct 2024
IBM - Service designer, level 8 (senior level)
Jul 2018 - Feb 2022
IBM - User experience designer, level 6-7 (advisory level)
Education
May 2018
Rensselaer Polytechnic Institute: Dual bachelor of science in Design, Innovation, and Society and Business Management
Summer 2017
General Assembly: part-time course in front-end web development
Publications
Apr 2024
Sep 2023
Sep 2022
Projects
Coming soon!
IBM service design upskill program
Jun - Sep 2024
I created a program to transition UX designers & design researchers to service designers to meet our organization’s demand for service design skills.
Service design
Program design
Education
